Shipping Information

At Eleanor’s Orchid our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer processes the orders, which takes an additional 2–4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer sometimes due to the recent global changes.

Corporate Branded Items

Everything is made to order and delivery times can vary.  However, we do have good levels of stock across our collections. Please allow up to 7 days for delivery of stationery items, and 15 days all other items.  These times can vary in the case of branded goods.  

​Place your order, which will include quoted delivery charges, and one of our approved transportation service providers will be instructed to deliver it to your specified address.